Servicing Guide

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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D1-6-03: Handling Property Forfeitures and Seizures (11/12/2014)

This topic contains information on handling property forfeitures and seizures.

With respect to property forfeitures and seizures, the servicer must take the actions described in the following table.

The servicer must...

Control and monitor all proceedings and actions related to property forfeitures and seizures.


Maintain a detailed record of all contacts, requests, and actions taken with respect to each property.


Ensure that all information regarding any forfeiture contacts are kept confidential and limit the number of persons having access to the information.


Keep its Fannie Mae Servicing Representative (see F-4-03, List of Contacts) informed about the status of the mortgage loan and the property by reporting, at a minimum, the following items:

  • the source of any mortgage loan payments,

  • any default under the payment terms of the mortgage loan,

  • a sale or other disposition of the property, and

  • the amount of any property disposition proceeds.

The servicer must follow the procedures in F-1-07, Handling Property Forfeitures and Seizures for responding when contacted in regards to a property forfeiture or seizure depending on the timing of the contact. Also see D1-1-02, Evaluating a First Lien Mortgage Loan for Charge-Off and Release of Lien.

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