Have Servicing Questions? Ask Poli


Fannie Mae customers! Get answers to your Servicing Guide & policy questions with Fannie Mae's AI-powered search tool.

Launch Ask Poli for Servicers  

Guide Resources

Access forms, announcements, lender letters, notices, and more to stay current on our servicing policies.

View Resources  

C-4.1-01: Notifying Credit Repositories (07/15/2020)

The following table outlines the servicer’s responsibilities related to credit bureau reporting for mortgage loans that Fannie Mae holds in its portfolio or in an MBS.

The servicer must...

Provide the status of each mortgage loan to each of the four major credit repositories as of the last day of each month.

Statuses include, but are not limited to, the following:

  • new originations;

  • current mortgage loans;

  • delinquent mortgage loans, including 30–, 60–, 90+ day delinquencies, forbearances, repayment plans, Trial Period Plans, modifications; and

  • liquidated mortgage loans, including short sales, Mortgage Releases, foreclosures, law enforcement property seizures and forfeitures under applicable state or federal law, and charge offs.


Verify the appropriate reporting instructions with each of the four major credit repositories.

  Comply with all applicable laws when reporting to the four major credit repositories.

The servicer must follow all procedures in Reporting to Credit Repositories in F-1-23, Reporting to Third Parties.

Recent Related Announcements

The table below provides references to recently issued Announcements that are related to this topic.

Announcements Issue Date
Announcement SVC-2020-03 July 15, 2020

Have You Tried Ask Poli?

Poli knows. Just ask.

Ask Poli features exclusive Q&As and
more—plus official Selling & Servicing

Try Ask Poli

Related Articles


Customers Recommend Ask Poli

If you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.

Guide Resources

For a comprehensive list of resources such as access forms, announcements, lender letters, notices and more.

Visit Selling and Servicing Guide Communications and Forms

Having Issues with Seeing this Page Correctly?

Use Firefox or Chrome   How to do a hard refresh in Internet Explorer
We recommend that you use the latest version of FireFox or Chrome.

Download Firefox
Download Chrome
  A hard refresh will clear the browsers cache for a specific page and force the most recent version of a page.
    Hold the Ctrl key and press the F5 key.

Email Us
If you still have Technical Support questions, feel free to emailAsk_Poli@fanniemae.com.