Servicing Guide

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

View All Servicing Policy Updates

Download PDF

Hint: Ask in a form of a question.

A2-6-01: Custodial Documents (05/15/2019)

Custodial documents are the legal documents pertaining to a mortgage loan that a document custodian takes into physical possession when Fannie Mae purchases or securitizes a mortgage loan.

See the Selling Guide for the following requirements:

  • Selling Guide A3-3-04, Document Custodians for the requirements for document custodians

  • Selling Guide A3-3-05, Custody of Mortgage Documents for the requirements for the custody of mortgage documents

Related Articles

Have guide questions? Get answers to all of your policy questions, straight from the source.

Get Started
X
Having Issues with Seeing this Page Correctly?

Use Firefox or Chrome   How to do a hard refresh in Internet Explorer
We recommend that you use the latest version of FireFox or Chrome.

Download Firefox
Download Chrome
  A hard refresh will clear the browsers cache for a specific page and force the most recent version of a page.
    Hold the Ctrl key and press the F5 key.
     

Email Us
If you still have Technical Support questions, feel free to emailAsk_Poli@fanniemae.com.