Servicing Guide

Published June 10, 2020

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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A2-6-01: Custodial Documents (05/15/2019)

Custodial documents are the legal documents pertaining to a mortgage loan that a document custodian takes into physical possession when Fannie Mae purchases or securitizes a mortgage loan.

See the Selling Guide for the following requirements:

  • Selling Guide A3-3-04, Document Custodians for the requirements for document custodians

  • Selling Guide A3-3-05, Custody of Mortgage Documents for the requirements for the custody of mortgage documents

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