Contents
PART A. APPEAL, IMPASSE, AND MANAGEMENT ESCALATION PROCESSES
- Section 1.0 Appeal Process
- Section 2.0 Impasse and Management Escalation Processes for Demands
PART B. INDEPENDENT DISPUTE RESOLUTION (IDR) PROCESS
Section 1.0 Parties Involved in IDR
- Section 1.1. IDR Program Administrator
- Section 1.2. Neutrals
- Section 1.3. Subject Matter Experts
- Section 1.4. Parties Eligible to Initiate IDR
Section 2.0 IDR Process and Timelines
- Section 2.1. Initiation of IDR
- Section 2.2. Selection of Neutral
- Section 2.3. Administrative Telephone Conference Call
- Section 2.4. Case File Package
- Section 2.5. Issues Prior to Hearing
- Section 2.6 Scheduling Call
- Section 2.7 Hearing
- Section 2.8. Post-Hearing Briefing
Section 3.0 Award
- Section 3.1. Compliance with Award
- Section 3.2. Miscellaneous
Section 4.0 Fees
- Section 4.1. Payment of IDR Administrative Fee and Neutral Retainer
- Section 4.2. Payment of Subject Matter Experts
- Section 4.3. Payment of Cost and Fee Award
Section 5.0 Confidentiality
Section 6.0 Expanded Proceedings
- Section 6.1. General
- Section 6.2. Process
Section 7.0 Definitions
APPENDIX A: CASE FILE PACKAGE CONTENT