Servicing Guide

Published November 10, 2020

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When a BPO or appraisal is ordered in SMDU, who will be contacting the borrower to inspect the property?

All valuation orders for MI Termination are interior values so the borrower will need to provide access to the property to one of the following people, depending on the valuation that is ordered.

    • A broker will contact the borrower to inspect the property when a BPO is ordered
    • A property inspector will contact the borrower when a one-unit appraisal is ordered
    • An appraiser will contact the borrower when a 2-4 unit appraisal is ordered.

Each respective provider will inform the borrower that they are completing the inspection on behalf of the servicer.

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Customers Recommend Ask Poli

If you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.

Guide Resources

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Visit Selling and Servicing Guide Communications and Forms

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