Servicing Guide

Published September 9, 2020

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F-5-01: Servicing Guide Change Control Log (09/09/2020)

This topic summarizes the updates made to the Servicing Guide during the current calendar year.


Change Control Log

The following table provides a description of the updates.

Announcement Topic Description
SVC-2020-04, Servicing Guide Updates (09/09/2020) Incorporation of Disaster Payment Deferral Incorporates disaster payment deferral policy communicated in LL-2020-11 as well as adds references to payment deferral, as applicable.

Various topics impacted.

Hawaii Allowable Foreclosure Attorney Fees Updates the allowable foreclosure attorney fees for Hawaii.

Impacted Exhibit:

Miscellaneous Revision Removes outdated references to Master Agreements from the Servicing Guide.

Impacted topics:

SVC-2020-03, Servicing Guide Updates (07/15/2020) Loss Draft Updates Simplifies our loss draft disbursement policies while managing risk.

Impacted topics:

Reference to Disaster Response Network Promotes borrower awareness of Fannie Mae’s Disaster Response Network.

Impacted topic:

Post-disaster Credit Reporting Requirements Removes instructions to suspend credit reporting for borrowers impacted by a disaster.

Impacted topics:

Payment Reminder Notice for Mortgage Loans in an Active Forbearance Authorizes the servicer to not send a payment reminder notice to borrowers in an active forbearance plan.

Impacted topic:

Fannie Mae-initiated P&I Drafts Includes policies communicated in Lender Letter LL-2019-07 for Fannie Mae-initiated P&I drafting changes for scheduled/scheduled and scheduled/actual portfolio mortgage loans.

Impacted topics:

  • F0040_C

Impacted Manual:
Charge-Off Questionnaire Updates the servicer’s requirements when submitting a charge-off request to Fannie Mae.

Impacted topic:

Impacted Form:
SVC-2020-02, Servicing Guide Updates (06/10/2020) Delinquency Status Reporting Requirements Clarifies servicer’s responsibility to report delinquency status information for mortgage loans that are current or less than 30 days delinquent

Impacted topics:

Clarifying the Pre-Modification Housing Expense-to-Income Ratio Calculation for Imminent Default and Cash Contribution Clarifies that only an escrow shortage included as part of the current full monthly contractual payment is to be included in the pre-modification Housing Expense-to-Income Ratio calculation for purposes of determining imminent default for a conventional mortgage loan modification, short sale, or Mortgage Release, as well as for determining the borrower’s ability to make a cash contribution towards a Fannie Mae short sale or Mortgage Release.

Impacted topics:

SVC-2020-01, Servicing Guide Updates (02/12/2020) Prorated Attorney Fees and Foreclosure Milestone Invoicing Updates the foreclosure milestone schedule and eliminates prorated fee requirements.

Impacted topics:

Timing of Delinquency Status Exception Report Availability Clarifies when delinquency status exception reports will be made available to servicers.

Impacted topic:

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