Servicing Guide

Published June 10, 2020

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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F-4-04: List of Lender Contracts (06/13/2018)

The following list summarizes the major contracts lenders must have in order to do business with Fannie Mae. It is intended to assist lenders in knowing the Fannie Mae contractual requirements that exist, but is not inclusive of all contracts that may be required.


Lender Contracts

The following table summarizes the major contracts lenders must have in order to do business with Fannie Mae:

Contract Name Purpose How to Obtain it
Mortgage Selling and Servicing Contract (MSSC) (and Addenda) For all sellers/servicers that sell mortgage loans to Fannie Mae or service mortgage loans on Fannie Mae’s behalf.

The MSSC may include special approvals for sellers/servicers to deliver certain types of mortgage loans (for example: second mortgages, HomeStyle, and co-op share loans).

Becoming a Fannie Mae Customer
Software Subscription Agreement (and applicable Schedules) The Software Subscription Agreement is required for lenders to obtain access to any of Fannie Mae’s technology applications. Lenders must also sign one or more schedules to obtain access to specific applications. See Selling GuideE-2-04, Software Subscription Agreement Master Terms and Conditions

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