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Guide Resources

Access forms, announcements, lender letters, notices, and more to stay current on our servicing policies.

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Servicing Guide Procedures, Exhibits, Quick Reference Materials, and Change Control Log

Customers Recommend Ask Poli

If you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.

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Guide Resources

For a comprehensive list of resources such as forms, announcements, lender letters, notices and more.

Visit Selling and Servicing Guide Communications and Forms

F-2-01, Bankruptcy Referral and Completion Timelines

F-2-02, Incentive Fees for Workout Options

F-2-03, Compensatory Fee Calculation Examples

F-2-04, Firm Minimum Requirements

F-2-05, Historical Yield Differential Adjustment Provisions

F-2-06, Mortgage Insurer Delegations for Workout Options

F-2-07, Reporting the Principal Amount for Modified Mortgage Loans with Principal Forbearance

F-2-08, Servicing Fees for MBS Mortgage Loans

F-2-09, Servicing Fees for Portfolio Mortgage Loans

F-2-10, Fannie Mae’s Workout Hierarchy

F-2-11, Payment Deferral Delinquency Eligibility Examples


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Customers Recommend Ask Poli

If you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.

Guide Resources

For a comprehensive list of resources such as access forms, announcements, lender letters, notices and more.

Visit Selling and Servicing Guide Communications and Forms

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If you still have Technical Support questions, feel free to emailAsk_Poli@fanniemae.com.