Servicing Guide

Published September 9, 2020

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Guide Resources

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Visit Selling and Servicing Guide Communications and Forms

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Servicing Guide Procedures, Exhibits, Quick Reference Materials, and Change Control Log

Customers Recommend Ask Poli

If you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.

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Guide Resources

For a comprehensive list of resources such as forms, announcements, lender letters, notices and more.

Visit Selling and Servicing Guide Communications and Forms

F-2-01, Bankruptcy Referral and Completion Timelines

F-2-02, Incentive Fees for Workout Options

F-2-03, Compensatory Fee Calculation Examples

F-2-04, Firm Minimum Requirements

F-2-05, Historical Yield Differential Adjustment Provisions

F-2-06, Mortgage Insurer Delegations for Workout Options

F-2-07, Mortgage Insurer Contact Information for MI Disclosure Instructions and Release Forms

F-2-08, Reporting the Principal Amount for Modified Mortgage Loans with Principal Forbearance

F-2-09, Servicing Fees for MBS Mortgage Loans

F-2-10, Servicing Fees for Portfolio Mortgage Loans

F-2-11, Fannie Mae’s Workout Hierarchy


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Customers Recommend Ask Poli

If you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.

Guide Resources

For a comprehensive list of resources such as access forms, announcements, lender letters, notices and more.

Visit Selling and Servicing Guide Communications and Forms

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