The servicer must evaluate a borrower for a workout option in accordance with D2-3.1-01, Determining the Appropriate Workout Option.
When the servicer structures a combination of workout options in an agreement that includes forbearance and a repayment plan, it must report the workout option to Fannie Mae as follows:
- use a forbearance plan code during the forbearance period (when monthly payments are reduced or suspended), and
- use a repayment plan code during the repayment period (when regular monthly payments have resumed and additional payments are scheduled to be made to cure the delinquency).
For more information please see Servicing Guide F-1-23: Reporting a Workout Option via Fannie Mae’s Servicing Solutions System.