Servicing Guide

Published June 10, 2020

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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Do we need to notify Fannie Mae if there is a death of one of the borrowers on the mortgage note?

No, servicers are not required to report the death of a borrower to Fannie Mae unless the borrower is delinquent. When reporting delinquency of a deceased borrower to Fannie Mae, the servicer should report the following code:

Code

Name

Definition

001

Death of Borrower

The delinquency is attributable to the death of the borrower.

For more information, please see Servicing Guide section: F-1-22: Reporting a Delinquent Mortgage Loan via Fannie Mae’s Servicing Solutions System 

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