Servicing Guide

Published September 9, 2020

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When should delinquency status information be reported to Fannie Mae?

The servicer must report delinquency status information to Fannie Mae through Fannie Mae’s servicing solutions system in accordance with D2-4-01, Reporting a Delinquent Mortgage Loan to Fannie Mae.
By the second business day of each month, the servicer must report delinquency status information as part of its next scheduled delinquency status report for any mortgage loan, including regular servicing option MBS mortgage loans, that was either

  • 30 or more days delinquent as of the last day of the preceding month; or
  • for which an action was taken to manage the delinquency (such as granting forbearance, agreeing to a mortgage loan modification, filing for bankruptcy, etc.) during the preceding month, even if the mortgage loan was current or less than 30 days delinquent.

For more information please see Servicing Guide F-1-22, Reporting a Delinquent Mortgage Loan via Fannie Mae’s Servicing Solutions System.

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