Servicing Guide

Published September 9, 2020

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Who at Fannie Mae should be contacted when requesting the execution of documents?

As required in A2-1-03, Execution of Legal Documents, the servicer must execute certain legal documents during the normal course of servicing mortgage loans for Fannie Mae. The following table describes the different contacts the servicer must use when requesting the execution of documents. If an original document must be executed by Fannie Mae, the servicer must send the document by regular or overnight mail.    

Document Ownership Document Execution Submission Without LPOA or Servicer Unable to Execute For Inquiries OR If Required Delivery Method is Email Delivery Address when an Original is Required to be Mailed
SF CPM Division
  • Quitclaim deeds for properties conveyed in error

  • Release of liability

  • Assignments of mortgage

  • Substitution of trustees

  • Conveyance or reconveyances of acquired properties

  • Mortgage Loan Modifications

  • Satisfaction/discharges of paid off mortgage loans

  • Servicer requests for LPOA to execute on Fannie Mae’s behalf

  • All other documents

CPM_Servicing_Documents@fanniemae.com

Fannie Mae

Attn: SF CPM, Documents

5600 Granite Parkway VII Plano, TX 75024

SF CPM, Loss Mitigation Division

Partial Release of Security

partial_releases@ fanniemae.com

Fannie Mae

SF CPM, Loss Mitigation Department

5600 Granite Parkway VII

Plano, TX 75024

For more information please see Servicing Guide F-1-10, Obtaining and Executing Legal Documents.  

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