Servicing Guide

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

View All Servicing Policy Updates

Download PDF

Hint: Ask in a form of a question.

In what instances will Fannie Mae not reimburse the servicer for excess title and publication costs?

Fannie Mae will generally reimburse the servicer for excess title and publication costs if they are necessary due to unexpected events, unless they are due to

  • a breach or alleged breach of selling warranties or representations or origination or selling activities,

  • the lender’s failure or alleged failure to satisfy its duties and responsibilities as a servicer,

  • actual or alleged error or lack of diligence on the part of a law firm retained by the servicer, or

  • a servicer initiated file transfer to a new law firm.

The servicer must reimburse the law firm in a timely manner for the additional legal costs associated with the services provided in the above instances unless the excess title or publication costs are due to actual or alleged error or lack of diligence from the law firm retained by the servicer.

The servicer may access additional resources on managing default-related legal services, including title and foreclosure publication costs and the process for the law firm to request Fannie Mae approval for certain excess legal expenses, on Fannie Mae’s website.

For more information please see: E-5-07, Other Reimbursable Default-Related Legal Expenses

Related Articles

What actions should the servicer take to ensure that any default related legal expenses are reduced and consistent with Fannie Mae requirements?

Both the servicer and the law firm must make every effort to reduce default-related legal expenses in a manner consistent with Fannie Mae’s...

Read more

What types of foreclosure expenses or costs are reimbursable?

Fannie Mae will reimburse the servicer for Fannie Mae’s share of any funds it advances for foreclosure expenses related to FHA, VA, and conventional...

Read more

Is prior approval required to obtain reimbursement for excess foreclosure title update costs and excess foreclosure sale publication costs?

Fannie Mae prior approval is required in order for Fannie Mae to reimburse the servicer for excess foreclosure title update costs and excess foreclosure...

Read more

What are the servicing responsibilities related to publication costs?

Publication costs may be reduced through more efficient use of the print media. For example, in publishing a legal advertisement, the law firm must...

Read more

In which states will Fannie Mae reimburse the servicer an allowable publication placement costs for foreclosure referrals?

Fannie Mae will reimburse the servicer an allowable publication placement cost in an amount as identified in Defined Expense Reimbursement Limits in F-1-05...

Read more

What are the servicing responsibilities related to foreclosure title costs?

Foreclosure-related title costs must be kept at a minimum and in compliance with Fannie Mae maximum allowable title costs. The maximum allowable title...

Read more

Have guide questions? Get answers to all of your policy questions, straight from the source.

Get Started
X
Having Issues with Seeing this Page Correctly?

Use Firefox or Chrome   How to do a hard refresh in Internet Explorer
We recommend that you use the latest version of FireFox or Chrome.

Download Firefox
Download Chrome
  A hard refresh will clear the browsers cache for a specific page and force the most recent version of a page.
    Hold the Ctrl key and press the F5 key.
     

Email Us
If you still have Technical Support questions, feel free to emailAsk_Poli@fanniemae.com.