Servicing Guide

Published June 10, 2020

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

View All Servicing Policy Updates

Download PDF

Hint: Ask in a form of a question.

For best results, pose your search like a question.

Is training available related to Fannie Mae's excess attorney fee process?

The servicer must ensure the law firm can comply with Fannie Mae's excess fee process. If necessary, law firms can request excess fee training by contacting Fannie Mae's SF CPM division (see F-4-03, List of Contacts).

For more information please see: E-5-02, Servicer Responsibilities Prior to Requesting Reimbursement of Attorney Fees and Costs

 

Have You Tried Ask Poli?

Poli knows. Just ask.

Ask Poli features exclusive Q&As and
more—plus official Selling & Servicing
Guide
content.

Try Ask Poli

Related Articles

E-5-02: Servicer Responsibilities Prior to Requesting Reimbursement of Attorney Fees and Costs (02/12/2020)

The servicer must instruct the law firm to submit all statements for fees and expenses for default-related legal services directly to the servicer. The...

Read more

What are the servicer responsibilities prior to requesting reimbursement for attorney fees and costs from Fannie Mae?

The servicer must instruct the law firm to submit all statements for fees and expenses for default-related legal services directly to the servicer. The...

Read more

Have guide questions? Get answers to all of your policy questions, straight from the source.

Get Started
X
Having Issues with Seeing this Page Correctly?

Use Firefox or Chrome   How to do a hard refresh in Internet Explorer
We recommend that you use the latest version of FireFox or Chrome.

Download Firefox
Download Chrome
  A hard refresh will clear the browsers cache for a specific page and force the most recent version of a page.
    Hold the Ctrl key and press the F5 key.
     

Email Us
If you still have Technical Support questions, feel free to emailAsk_Poli@fanniemae.com.