Servicing Guide

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

View All Servicing Policy Updates

Download PDF

Hint: Ask in a form of a question.

How is responsibility for losses not recovered from RD determined?

The responsibility for any loss not recovered from RD varies depending on the servicing option and is described in the following table.

If the mortgage loan is serviced under... Then...

the regular servicing option, or

was originated under the RD Native American Pilot program

the servicer is fully responsible for any losses not recovered from RD.

the special servicing option

Fannie Mae will bear all losses not recovered from RD.

the modified special servicing option

Fannie Mae will reimburse the servicer for the portion of the allowable loss that RD does not pay.

To obtain reimbursement for the difference between the calculated loss and RD’s actual claim payment for a modified special servicing option mortgage loan, the servicer must submit a request for expense reimbursement to Fannie Mae along with a copy of the RD claim form and notice of RD’ acceptance or mortgage loan modification of the claim to Fannie Mae's SF CPM division (see F-4-03, List of Contacts). Fannie Mae will not reimburse the servicer of a modified special servicing option RD mortgage loan for any additional loss it incurs because it sells the property for a net sales price that is less than the appraised value of the property (less RD’s allowance for the costs of disposing of the property). However, if the servicer's net sales price is more than the property's appraised value (less RD’s allowance for the costs of disposing of the property), Fannie Mae does not require the servicer to return the funds Fannie Mae reimbursed.

For more information please see: E-4.5-07: Filing MI Claims for RD Mortgage Loans 

Related Articles

What are the claim filing procedures for RD mortgage loans?

Claim filing procedures for RD mortgage loans are similar for all three servicing options, except that the claim is filed for the benefit of the servicer...

Read more

Have guide questions? Get answers to all of your policy questions, straight from the source.

Get Started
Having Issues with Seeing this Page Correctly?

Use Firefox or Chrome   How to do a hard refresh in Internet Explorer
We recommend that you use the latest version of FireFox or Chrome.

Download Firefox
Download Chrome
  A hard refresh will clear the browsers cache for a specific page and force the most recent version of a page.
    Hold the Ctrl key and press the F5 key.

Email Us
If you still have Technical Support questions, feel free to