Servicing Guide

Published February 12, 2020

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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Default-Related Legal Services, Bankruptcy, Foreclosure Proceedings, and Acquired Properties

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E-4.5, Filing MI Claims for Liquidated Properties

E-4.5-01, Filing MI Claims for Conventional Mortgage Loans or for Other Mortgage Loans for which Fannie Mae Bears the Risk of Loss
E-4.5-02, Filing MI Claims for FHA Mortgage Loans
E-4.5-03, Filing MI Claims for FHA Coinsured Mortgage Loans
E-4.5-04, Filing MI Claims for FHA Title I Loans
E-4.5-05, Filing MI Claims for HUD Section 184 Mortgage Loans
E-4.5-06, Filing MI Claims for VA Mortgage Loans
E-4.5-07, Filing MI Claims for RD Mortgage Loans

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