Servicing Guide

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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Should flood insurance settlement proceeds be remitted to Fannie Mae?

When the servicer receives flood insurance settlement proceeds, it must remit them to Fannie Mae as a "special remittance." A list of special remittance codes and their uses can be found in the CRS User Guide .

For more information please see: E-4.4-04: Remitting Flood Insurance Settlement Proceeds or Unearned Premium Refunds


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What actions are required if an unearned premium refund for flood insurance is received?

When the servicer receives an unearned premium refund, it may either remit the refund to Fannie Mae as a special remittance or, if the servicer has...

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How is an unearned premium refund calculated once the servicer request reimbursement for a flood insurance premium that they previously advanced for an acquired property?

When the servicer requests reimbursement of a flood insurance premium it has advanced for an acquired property, Fannie Mae will calculate the amount of...

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