Servicing Guide

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

View All Servicing Policy Updates

Download PDF

Hint: Ask in a form of a question.

What actions are required if an unearned premium refund for property insurance is received?

When the servicer receives an unearned premium refund, it may either remit the refund to Fannie Mae as a special remittance or, if the servicer has outstanding foreclosure expenses that Fannie Mae has not reimbursed, the servicer may “net” the unearned premium refund out of the next request for expense reimbursement it submits for that mortgage loan.

If, for any reason, a property insurance carrier refuses to return the unearned premium refund to the servicer, the servicer must include a comment to that when it submits its final request for expense reimbursement.

For more information please see: E-4.4-02: Remitting Property Insurance Settlement Proceeds or Unearned Premium Refunds 


Related Articles

Should property insurance loss proceeds be remitted after the foreclosure sale?

After the foreclosure sale, or in applicable foreclosure actions where there is no foreclosure sale, after title is transferred by court order, the...

Read more

How is an unearned premium refund calculated once the servicer request reimbursement for a property insurance premium that they previously advanced for an acquired property?

When the servicer requests reimbursement for a property insurance premium that it has advanced for an acquired property, Fannie Mae will calculate the...

Read more

Have guide questions? Get answers to all of your policy questions, straight from the source.

Get Started
Having Issues with Seeing this Page Correctly?

Use Firefox or Chrome   How to do a hard refresh in Internet Explorer
We recommend that you use the latest version of FireFox or Chrome.

Download Firefox
Download Chrome
  A hard refresh will clear the browsers cache for a specific page and force the most recent version of a page.
    Hold the Ctrl key and press the F5 key.

Email Us
If you still have Technical Support questions, feel free to