Servicing Guide

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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When initiating eviction proceedings, is there certain language that must be included in the foreclosure complaint?

The foreclosure law firm must include certain language in the foreclosure complaint, judgment, pleadings, or other documentation in any state or jurisdiction in which the inclusion of such language will facilitate or execute the eviction process without causing an appreciable delay in the foreclosure. Fannie Mae requires the law firm to do this work as an integral part of the foreclosure process without charging an additional fee.

For more information please see: E-4.3-04: Handling Eviction Proceedings

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In what instances will Fannie Mae initiate eviction proceedings?

Fannie Mae will initiate eviction proceedings, and select and monitor the eviction attorney in connection with any property for which Fannie Mae has the...

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Who should the designated eviction attorney contact to request any documents needed to initiate the eviction proceedings?

Fannie Mae's designated eviction attorney will contact the servicer or the law firm that handled the foreclosure to request any documents needed to...

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When is the servicer responsible for handling the eviction proceedings?

For any case in which the servicer has the responsibility for disposing of an acquired property, the servicer or its eviction attorney must handle the...

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What are the servicer requirements when they must retain an attorney to handle eviction proceedings?

The following table describes servicer requirements when the servicer must retain an attorney to handle eviction proceedings. ✓ The servicer must......

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How does a servicer request reimbursement from Fannie Mae for eviction attorney fees and related costs the servicer has paid?

The servicer may request reimbursement for its payment of eviction attorney fees and related costs from Fannie Mae by submitting a request for expense...

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