Servicing Guide

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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Should the servicer continue property preservation activities following the foreclosure sale?

Unless otherwise instructed by Fannie Mae, the servicer must cease property preservation activities following the foreclosure sale (or in applicable cases when there is no foreclosure sale and title vests in Fannie Mae or the servicer by operation of court order, the date when the court’s order is entered on the docket), even if title transfer to Fannie Mae has not completed such as during an applicable redemption period or when the court has not yet confirmed or ratified the sale.

Under certain circumstances, Fannie Mae may request the servicer to perform some property management functions that usually would be assigned to a broker, agent, or property management company. For example, Fannie Mae might designate the servicer to handle these functions for a property that has suffered a fire loss since it cannot be marketed until the insurance company settles the claim. However, Fannie Mae must approve all repair and marketing costs involved in the disposition of the property.

For more information please see: E-4.3-01: Managing the Property Post-Foreclosure Sale 

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