Servicing Guide

Published June 10, 2020

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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How does the servicer notify Fannie Mae about an acquired property?

Once the foreclosure sale is held and the property acquired, or a Mortgage Release has been executed, the servicer must notify Fannie Mae about the property acquisition.

Two different notifications are required:

  • an early warning notice (REOGram) that Fannie Mae has an acquired property to dispose of, and

  • the notice of the removal status code that is part of the regular monthly reporting process.

See Reporting a Mortgage Release to Fannie Mae in F-1-23, Reporting a Workout Option via Fannie Mae’s Servicing Solutions System , as well as Reporting a Mortgage Loan Liquidation to Fannie Mae in Fannie Mae’s Investor Reporting Manual for additional information.

For more information please see: E-4.1-01: Notifying Fannie Mae of an Acquired Property 

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