Servicing Guide

Published June 10, 2020

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

View All Servicing Policy Updates

Download PDF

Hint: Ask in a form of a question.

For best results, pose your search like a question.

What actions must be taken to proceed with foreclosure proceedings when MERS is the mortgagee of record?

The servicer must not name MERS as a plaintiff or foreclosing party in any foreclosure action on a Fannie Mae mortgage loan. When MERS is the mortgagee of record, the servicer must prepare an assignment from MERS to the servicer and bring the foreclosure in its own name unless Fannie Mae specifically allows the foreclosure to be brought in the name of Fannie Mae. In that event, the assignment must be from MERS to Fannie Mae, in care of the servicer at the servicer's address for receipt of notices. The assignment must be prepared and provided to the law firm in the referral package.

Fannie Mae will not reimburse the servicer for any expense incurred in preparing or recording an assignment of the mortgage loan from MERS to the servicer or to Fannie Mae. If the borrower reinstates the mortgage loan prior to completion of the foreclosure proceedings, re-assigning and re-registering the mortgage loan with MERS will be at the discretion and expense of the servicer.

The servicer must consult with the law firm to determine if any other legal requirements apply when conducting foreclosures of mortgage loans in which MERS is the prior mortgagee of record. See Additional Required Foreclosure Referral Documents in E-1.1-02, Required Referral Documents for additional information regarding MERS and proper assignments.

For more information please see: E-3.2-09: Conducting Foreclosure Proceedings 

Have You Tried Ask Poli?

Poli knows. Just ask.

Ask Poli features exclusive Q&As and
more—plus official Selling & Servicing

Try Ask Poli

Related Articles

E-3.2-09: Conducting Foreclosure Proceedings (05/15/2019)

This topic contains the following: Conducting Foreclosure Proceedings When Fannie Mae Is the Mortgagee of Record  Conducting Foreclosure Proceedings...

Read more

When should the servicer conduct a foreclosure in Fannie Mae's name?

The servicer must conduct the foreclosure in Fannie Mae’s name when Fannie Mae is the mortgagee of record for all mortgage loans except for regular...

Read more

How should foreclosure proceedings be conducted when the servicer is the mortgagee of record?

When the servicer is the mortgagee of record for a mortgage loan, the jurisdiction in which the security property is located will affect how the...

Read more

Have guide questions? Get answers to all of your policy questions, straight from the source.

Get Started
Having Issues with Seeing this Page Correctly?

Use Firefox or Chrome   How to do a hard refresh in Internet Explorer
We recommend that you use the latest version of FireFox or Chrome.

Download Firefox
Download Chrome
  A hard refresh will clear the browsers cache for a specific page and force the most recent version of a page.
    Hold the Ctrl key and press the F5 key.

Email Us
If you still have Technical Support questions, feel free to