Servicing Guide

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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What are the servicer requirements after a mortgage loan has either been partially or fully reinstated during foreclosure?

After a mortgage loan is either partially or fully reinstated, the servicer must return the original mortgage note to the document custodian if the servicer took physical possession of the original note for the foreclosure action. The servicer must return the note to the document custodian by submitting a Request for Release/Return of Documents (Form 2009).The servicer also must follow the procedures in F-1-22, Reporting a Delinquent Mortgage Loan via Fannie Mae’s Servicing Solutions System ,to report the reinstatement to Fannie Mae.

For more information please see: E-3.2-08: Processing Reinstatements During Foreclosure 

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Can a full reinstatement of a first or second lien mortgage loan be accepted after the foreclosure proceedings have begun?

The servicer must accept a full reinstatement of a first lien mortgage loan even if foreclosure proceedings have already begun. This is also true for a...

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