Servicing Guide

Published September 9, 2020

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What actions must be taken if an HFA notifies the servicer that a borrower has been approved for HFA assistance under unemployment mortgage assistance?

If an HFA notifies the servicer that a borrower has been approved for HFA assistance under unemployment mortgage assistance or a reinstatement program, the servicer must not refer the mortgage loan to foreclosure or conduct a scheduled foreclosure sale for 45 days.  

The servicer may extend the suspension of foreclosure actions beyond 45 days, as necessary, to facilitate the processing of HHF program assistance, provided that

  • it continues to validate with the HFA that the borrower’s status has not changed,

  • the action is in compliance with its agreement with the HFA, and

  • it obtains Fannie Mae’s prior approval for any suspension beyond 60 days.

For additional information, see E-3.4-01, Suspending Foreclosure Proceedings for Workout Negotiations and D2-3.1-05, Interacting with Housing Finance Agencies and Hardest Hit Fund Programs.

For more information please see: E-3.2-07: Impact of HFA Engagement 

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