Servicing Guide

Published February 12, 2020

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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Default-Related Legal Services, Bankruptcy, Foreclosure Proceedings, and Acquired Properties

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E-3.2, Initiating and Processing Foreclosure Proceedings

E-3.2-01, Conducting Prereferral Review
E-3.2-02, Initiating Foreclosure Proceedings on a First Lien Conventional Mortgage Loan
E-3.2-03, Initiating Foreclosure Proceedings on a Second Lien Conventional Mortgage Loan
E-3.3-04, Marketing the Foreclosure Sale and Using Foreclosure Auction Services
E-3.2-05, Expected Servicer/Attorney Interaction During Foreclosure Proceedings
E-3.3-06, Handling a Suspension or Reduction of the Redemption Period
E-3.2-07, Impact of HFA Engagement
E-3.2-08, Processing Reinstatements During Foreclosure
E-3.2-09, Conducting Foreclosure Proceedings
E-3.2-10, Paying Certain Expenses During the Foreclosure
E-3.2-11, Collecting Under an Assignment of Rents
E-3.2-12, Performing Property Preservation During Foreclosure Proceedings
E-3.2-13, Addressing Title Defects Generally
E-3.2-14, Addressing Title Defects for Bifurcated Mortgage Loans
E-3.2-15, Allowable Time Frames for Completing Foreclosure

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