Servicing Guide

Published June 10, 2020

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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What actions must the servicer take on a proposed reorganization plan for a Chapter 11 or a Chapter 13 bankruptcy plan involving a balloon mortgage?

The servicer must ensure the law firm thoroughly reviews the proposed reorganization plan for either a Chapter 11 or a Chapter 13 bankruptcy to determine whether the plan includes any objectionable terms.

An objection must be filed if either

  • a Chapter 11 reorganization plan modifies the terms of the mortgage loan to extend beyond the balloon maturity date, or

  • a Chapter 13 reorganization plan extends the mortgage loan beyond the balloon maturity date and does not call for the borrower to satisfy any additional obligations for accrued interest and escrow deposits beyond the balloon maturity date.

For more information please see: E-2.3-05: Bankruptcies Involving Balloon Mortgage Loans.

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