Servicing Guide

Published February 12, 2020

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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Default-Related Legal Services, Bankruptcy, Foreclosure Proceedings, and Acquired Properties

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E-2.3, Servicing Special Circumstance Bankruptcies

E-2.3-01, Identifying Abusive Filers
E-2.3-02, Addressing Individuals with Fractional Interests in a Security Property
E-2.3-03, Handling Cramdowns of the Mortgage Debt
E-2.3-04, Bankruptcies Involving Mortgage Loans Secured by Investment Properties
E-2.3-05, Bankruptcies Involving Balloon Mortgage Loans
E-2.3-06, Bankruptcies Involving Multiple Fannie Mae Mortgage Loans
E-2.3-07, Responding to Bankruptcies Identified After Foreclosure Sale
E-2.3-08, Cross-Border Insolvency Proceedings

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