Servicing Guide

Published June 10, 2020

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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How does Fannie Mae define a case completion for a Chapter 13 bankruptcy?

Case completion for a Chapter 13 bankruptcy proceeding is defined as any of the following:

  • the termination of the automatic stay,
  • the case being dismissed or closed,
  • when the trustee abandons all interest in the secured property, or
  • when the Chapter 13 plan is confirmed.

For more information please see: E-2.2-04: Managing Chapter 13 Bankruptcies

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