Servicing Guide

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

View All Servicing Policy Updates

Download PDF

Hint: Ask in a form of a question.

In what instances would a Chapter 11 bankruptcy cramdown need to be reported as a non-routine litigation for Fannie Mae review?

If neither the servicer nor the law firm has been granted delegated authority to address a borrower’s request fora cramdown, the servicer must immediately report this as non-routine litigation to Fannie Mae’s Legal department by submitting Non-Routine Litigation Form (Form20). In cases in which the borrower will not receive a discharge upon confirmation of the reorganization plan, the servicer must instruct the law firm to attempt to negotiate termination of the automatic stay upon confirmation of the plan.

See also E-2.3-03, Handling Cramdowns of the Mortgage Debt.

For more information please see: E-2.2-02: Managing Chapter 11 Bankruptcies

Related Articles

What are the servicer general responsibilities when there is a mortgage loan involved in a Chapter 11 bankruptcy?

When servicing a mortgage loan involved in a Chapter 11 bankruptcy, the servicer must complete the actions described in the following table.  ✓ The...

Read more

What are the requirements for properly managing and servicing a Chapter 11 Bankruptcy involving a delinquent mortgage loan?

In all cases in which the borrower is contractually delinquent, the servicer must discuss with the law firm whether it is practical to file a Motion for...

Read more

Upon confirmation of a Chapter 11 bankruptcy plan that modifies the original terms of the mortgage, what are the requirements for reporting and servicing the mortgage loan post-confirmation?

When a Chapter 11 reorganization plan that modifies the original terms of a mortgage loan is confirmed, the servicer must not report the modified terms (...

Read more

What must the servicer do with servicing special option MBS mortgage loans after confirmation of a Chapter 11 reorganization plan?

With respect to special servicing option MBS mortgage loans, no changes are to be made to the terms of the mortgage loan in Fannie Mae's records until...

Read more

What must be done if the borrower becomes 60 days delinquent in cases in which the automatic stay remains in effect following confirmation of a chapter 11 plan?

In cases in which the automatic stay remains in effect following confirmation, if the borrower becomes 60 days delinquent in making the payments required...

Read more

Upon confirmation of a Chapter 11 reorganization plan, what are the required actions once the automatic stay is terminated or the case is dismissed?

Once the automatic stay is terminated or the case is dismissed, the servicer must immediately complete all of the actions described in the following table....

Read more

Have guide questions? Get answers to all of your policy questions, straight from the source.

Get Started
X
Having Issues with Seeing this Page Correctly?

Use Firefox or Chrome   How to do a hard refresh in Internet Explorer
We recommend that you use the latest version of FireFox or Chrome.

Download Firefox
Download Chrome
  A hard refresh will clear the browsers cache for a specific page and force the most recent version of a page.
    Hold the Ctrl key and press the F5 key.
     

Email Us
If you still have Technical Support questions, feel free to emailAsk_Poli@fanniemae.com.