Either the servicer or the law firm must prepare and file a proof of claim within the deadline established by the court.
For more information please see: E-2.1-07: Preparing and Filing a Proof of Claim.
The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.Download PDF
Hint: Ask in a form of a question.
|Use Firefox or Chrome||How to do a hard refresh in Internet Explorer|
We recommend that you use the latest version of FireFox or Chrome.
|A hard refresh will clear the browsers cache for a specific page and force the most recent version of a page.|
|Hold the Ctrl key and press the F5 key.|
|If you still have Technical Support questions, feel free to emailAsk_Poli@fanniemae.com.|