Servicing Guide

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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Who is responsible for filing a notice of appearance during bankruptcy proceedings?

The servicer must ensure the law firm files a Notice of Appearance after receiving the referral package.

The transferee servicer must notify the bankruptcy court and the Chapter 12 or Chapter 13 bankruptcy trustee when a mortgage loan subject to a Chapter 12 or Chapter 13 bankruptcy is included in a servicing transfer.

For more information please see: E-2.1-05: Filing a Notice of Appearance and Sending Proper Notices.

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