Servicing Guide

Published February 12, 2020

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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Default-Related Legal Services, Bankruptcy, Foreclosure Proceedings, and Acquired Properties

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E-1.3, Handling Non-Routine Litigation

E-1.3-01, General Servicer Responsibilities for Non-Routine Matters
E-1.3-02, Reporting Non-Routine Litigation to Fannie Mae
E-1.3-03, Reporting “Legal Filings” to MERS

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