Servicing Guide

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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What is the required timeline for referring a bankruptcy case to a law firm?

The timeline for referring a bankruptcy case to a law firm will vary depending on the status of the mortgage loan at the time the bankruptcy case is filed.

See F-2-01, Bankruptcy Referral and Completion Timelines for additional information.
 
For more information please see: E-1.2-01: Timing of the Bankruptcy Referral.
 

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What are the bankruptcy referral requirements for mortgage loans NOT previously referred to foreclosure?

The servicer may refer all delinquent mortgage loans in Chapter 7, 12, and 13 cases to a law firm for preparation of the proof of claim and, in Chapter 12...

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What are the bankruptcy referral requirements for mortgage loans previously referred to foreclosure?

When the mortgage loan associated with a bankruptcy case has been previously referred to a law firm for the initiation of foreclosure proceedings, the...

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What actions are required once the bankruptcy case is resolved for a mortgage loan that was previously referred to foreclosure?

When the bankruptcy case is resolved, the servicer must refer the case back to the law firm that originally received the foreclosure referral, assuming...

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