Servicing Guide

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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What documentation must be provided to the law firm when referring a mortgage loan for any default-related legal services?

The servicer must provide all appropriate documentation and mortgage loan status data for each mortgage loan it refers to a law firm for any default-related legal services.

After referral, the servicer must keep the law firm informed about any change in the status of the mortgage loan.

At the time of any referral to a law firm, the servicer must provide the law firm with:

  • a true, correct, and complete copy of the note, including any allonge, produced from the original held by the document custodian;
  • the original note, including any allonge; or
  • a lost note affidavit.

For more information please see: E-1.1-02: Required Referral Documents.

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