Servicing Guide

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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D2-4-01: Reporting a Delinquent Mortgage Loan to Fannie Mae (11/12/2014)

This topic contains information on reporting a delinquent mortgage loan to Fannie Mae.

The servicer must electronically transmit a file extract of its delinquent mortgage loans to Fannie Mae each month. The servicer must follow the procedures in F-1-22, Reporting a Delinquent Mortgage Loan via Fannie Mae’s Servicing Solutions System for reporting delinquent mortgage loans to Fannie Mae.

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