Servicing Guide

Published June 10, 2020

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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D2-3.1-03: Working with a Borrower that has a Group Home Mortgage Loan (11/12/2014)

This topic contains information on working with a borrower that has a group home mortgage loan.

The servicer of a mortgage loan where the property securing the mortgage loan serves as a group home must

  • work with the borrower and the funding agency to resolve a serious delinquency; and

  • devote additional resources to foreclosure prevention efforts when the group home that secures a delinquent mortgage loan is still being occupied by disabled tenants and, if appropriate, delay the initiation of foreclosure.

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