|Use Firefox or Chrome||How to do a hard refresh in Internet Explorer|
We recommend that you use the latest version of FireFox or Chrome.
|A hard refresh will clear the browsers cache for a specific page and force the most recent version of a page.|
|Hold the Ctrl key and press the F5 key.|
|If you still have Technical Support questions, feel free to emailAsk_Poli@fanniemae.com.|