Servicing Guide

Published June 10, 2020

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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Part A Doing Business with Fannie Mae
Part B Escrow, Taxes, Assessments, and Insurance

Escrow, Taxes, Assessments, and Insurance

Part C Mortgage Loan Payment Processing, Remitting, Accounting, and Reporting
Part D Providing Solutions to a Borrower
Part E Default-Related Legal Services, Bankruptcy, Foreclosure Proceedings, and Acquired Properties
Part F Servicing Guide Procedures, Exhibits, Quick Reference Materials, and Change Control Log

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B-1-01, Administering an Escrow Account and Paying Expenses

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