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Copyright Notice and Preface

Part A Doing Business with Fannie Mae

Doing Business with Fannie Mae

Subpart A1, Contractual Obligations
Subpart A2, Getting Started with Fannie Mae
- Chapter A2-1, Servicer Duties and Responsibilities
- Chapter A2-2, Refinance and Lending Practices
- Chapter A2-3, Servicer Compensation
- Chapter A2-4, Fannie Mae’s Quality Control Review
- Chapter A2-5, Individual Mortgage Loan Files and Records
- Chapter A2-6, Custodial Documents
- Chapter A2-7, Servicing Transfers
- Chapter A2-8, Mortgage Electronic Registration System
- Chapter A2-9, Mortgage Assignments to Fannie Mae
Subpart A3, Maintaining Fannie Mae Seller/Servicer Status
- Chapter A3-1, Maintaining Fannie Mae Seller/Servicer Status
Subpart A4, Setting Up Servicer Operations
- Chapter A4-1, Establishing and Implementing Internal Operations for All Mortgage Loans and Acquired Properties
- Chapter A4-2, Requirements for Delinquent Mortgage Loans and Mortgage Loans at Risk of Default

Part B Escrow, Taxes, Assessments, and Insurance

Part C Mortgage Loan Payment Processing, Remitting, Accounting, and Reporting

Part D Providing Solutions to a Borrower

Part E Default-Related Legal Services, Bankruptcy, Foreclosure Proceedings, and Acquired Properties

Part F Servicing Guide Procedures, Exhibits, and Quick Reference Materials

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Chapter A2-5, Individual Mortgage Loan Files and Records

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Customers Recommend Ask Poli

If you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.

Guide Resources

For a comprehensive list of resources such as access forms, announcements, lender letters, notices and more.

Visit Selling and Servicing Guide Communications and Forms

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