Servicing Guide

Published June 10, 2020

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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A2-3-04: Late Charges as Compensation (12/11/2019)

The servicer may collect late charges in accordance with the requirements set forth in Selling Guide B8-3-02: Special Note Provisions and Language Requirements. Also, see C-1.1-01, Servicer Responsibilities for Processing Mortgage Loan Payments for Fannie Mae requirements regarding application of payments, including late charges.

The servicer must report the amount of late charges it collects each month for a given mortgage loan as part of the monthly activity information it provides through Fannie Mae’s investor reporting system. See the Investor Reporting Manual for additional information.

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