Servicing Guide

Published June 10, 2020

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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A1-3-04: Reporting the Repurchase (11/12/2014)

This topic provides requirements for reporting repurchases to Fannie Mae.

The servicer must also report repurchases under the process described in the Investor Reporting Manual.

This topic contains the following:


Repurchase of an Acquired Property

As soon as Fannie Mae receives the full amount of the repurchase proceeds, it will execute a quit-claim deed to convey the property to the responsible party (and will work with the responsible party to ensure that the reconveyance deed is appropriately recorded in the land records).


Repurchase of a Second-Lien Mortgage Loan

If the repurchase relates to a defaulted second-lien mortgage loan for which Fannie Mae advanced funds, the servicer must contact its Fannie Mae Servicing Representative (see F-4-03, List of Contacts) on how to report the repurchase (and how to remit the funds). Fannie Mae also instructs the servicer about how the servicer must report the repurchase (and remit the funds) when the servicer repurchases an acquired property after it submits an REOgram™ to Fannie Mae and the mortgage loan has been removed from Fannie Mae’s investor reporting system records.


Repurchase of a HAMP Mortgage Loan

The responsible party is required to cancel the related record accessible through the HAMP Reporting Tool on, in compliance with the MHA Program Administrator’s instructions. In connection with the cancellation of the record of the HAMP permanent mortgage loan modification, Fannie Mae has the right to recover all previously paid incentives to both the borrower and the servicer.

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