Servicing Guide

Published July 15, 2020

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Part A Doing Business with Fannie Mae
Part B Escrow, Taxes, Assessments, and Insurance
Part C Mortgage Loan Payment Processing, Remitting, Accounting, and Reporting
Part D Providing Solutions to a Borrower
Part E Default-Related Legal Services, Bankruptcy, Foreclosure Proceedings, and Acquired Properties
Part F Servicing Guide Procedures, Exhibits, Quick Reference Materials, and Change Control Log

Customers Recommend Ask Poli

If you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.

Launch Ask Poli

Guide Resources

For a comprehensive list of resources such as forms, announcements, lender letters, notices and more.

Visit Selling and Servicing Guide Communications and Forms

Escrow, Taxes, Assessments, and Insurance

Mortgage Loan Payment Processing, Remitting, Accounting, and Reporting

Providing Solutions to a Borrower

Default-Related Legal Services, Bankruptcy, Foreclosure Proceedings, and Acquired Properties

Servicing Guide Procedures, Exhibits, Quick Reference Materials, and Change Control Log

Servicing Guide Q&A

Doing Business with Fannie Mae

Servicing Guide Deleted Article

Reverse Manual

Balloon Manual

SVC Guide Exhibits

Servicing Guide Topics

SG MIT FAQ Document

Disaster FAQs Document

Hopper

Combo Q&A

Lender letter

Payment Deferral

Context Variation

Insurance FAQs Document

AskPoli

Customers Recommend Ask Poli

If you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.

Guide Resources

For a comprehensive list of resources such as access forms, announcements, lender letters, notices and more.

Visit Selling and Servicing Guide Communications and Forms

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