Servicing Guide

Published September 9, 2020

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What loan types cannot be evaluated by SMDU?

Click here to access the SMDU Overview and Sample Workflows eLearning module

SMDU cannot evaluate balloon loans, bi-weekly loans, or daily simple interest loans.

Loans with the following characteristics may be submitted to SMDU via the SMDU UI: 

  • Conventional
  • FHA/VA or other government loan
  • First liens
  • Conforming loan amounts
  • Pre-workout product type of fixed rate, step rate or adjustable-rate mortgage (ARM) (including interest only and negatively amortizing loans)
  • Fannie Mae must have an investment interest in the loan (MBS or portfolio)
  • Monthly payments (no bi-weekly mortgages)

For additional information refer to the: Fannie Mae Workout Types Evaluated by SMDU section of the SMDU UI User Guide.

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If you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.

Guide Resources

For a comprehensive list of resources such as access forms, announcements, lender letters, notices and more.

Visit Selling and Servicing Guide Communications and Forms

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