Servicing Guide

Published September 9, 2020

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Guide Resources

For a comprehensive list of resources such as forms, announcements, lender letters, notices and more.

Visit Selling and Servicing Guide Communications and Forms

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Download PDF Guide

You can also download the printable ~800 page PDF, which include links.

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SMDU™ UI MI Termination Servicer User Guide May 2020 – MIT Manager: Download Fannie Mae Loan Numbers in MIT Manager to Export Results

MIT Manager: Download Fannie Mae Loan Numbers in MIT Manager to Export Results

Data in the MIT Manager, including the Fannie Mae loan number, can be downloaded via a .csv file.  To use this feature, follow the steps below:

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Customers Recommend Ask Poli

If you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.

Guide Resources

For a comprehensive list of resources such as access forms, announcements, lender letters, notices and more.

Visit Selling and Servicing Guide Communications and Forms

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If you still have Technical Support questions, feel free to emailAsk_Poli@fanniemae.com.