Servicing Guide

Published October 14, 2020

For best results, pose your search like a question.

Guide Resources

For a comprehensive list of resources such as forms, announcements, lender letters, notices and more.

Visit Selling and Servicing Guide Communications and Forms

Customers Recommend Ask Poli

AskPoli

If you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.

Launch Ask Poli  

Download PDF Guide

You can also download the printable ~800 page PDF, which include links.

Download Now

SMDU™ UI MI Termination Servicer User Guide September 2020 – Search for a Loan

Search for a Loan

 To search for a loan, follow the steps below:

  1. Enter 10-digit Fannie Mae Loan Number in Search box.

  2. Click Search or press Enter. 

OR

1. Click MIT Manager plus icon 

 

2. Select desired number of days of loan activity from dropdown box and click Submit.

3. Click desired loan.

Result: Loan Details screen appears.

Note: Once in the Loan Details page the icon is blue (vs. red) and is more prominent than the other icons.

 

Quick Access to MIT MANAGER section

  • Click Fannie Mae icon at any time to be brought to the MIT MANAGER.

Hover over a data field name to reveal description and/or important information.

Note: Hover text is available throughout the application.

4. Review data fields denoted with an edit icon to determine if an update(s) is required.

If…

Then…

No updates to Fannie Mae provided data 

Click here to proceed to the SMDU Loan Evaluation and Decision Results section in the guide.

Updates to Fannie Mae provided data is required

Proceed to the Data Update(s) Required section in this guide. 

 

 

 

Have You Tried Ask Poli?

Poli knows. Just ask.

Ask Poli features exclusive Q&As and
more—plus official Selling & Servicing
Guide
content.

Try Ask Poli

Related Articles


AskPoli

Customers Recommend Ask Poli

If you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.

Guide Resources

For a comprehensive list of resources such as access forms, announcements, lender letters, notices and more.

Visit Selling and Servicing Guide Communications and Forms

X
Having Issues with Seeing this Page Correctly?

Use Firefox or Chrome   How to do a hard refresh in Internet Explorer
We recommend that you use the latest version of FireFox or Chrome.

Download Firefox
Download Chrome
  A hard refresh will clear the browsers cache for a specific page and force the most recent version of a page.
    Hold the Ctrl key and press the F5 key.
     

Email Us
If you still have Technical Support questions, feel free to emailAsk_Poli@fanniemae.com.