Servicing Guide

Published June 10, 2020

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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Fannie Mae Property Preservation Matrix and Reference Guide (Revisions for April 2019)

Revisions for April 2019

The Property Preservation Matrix and Reference Guide has been updated. Revisions include, but are not limited to, the pages noted below.

Servicers must comply with all requirements of the Property Preservation Matrix and Reference Guide even if not referenced as a change in the section below.

Revision

Under Heading

Page(s)

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Clarified What To Do If scenario for yard services.

Yard Services

43

Provided additional clarifications for Roof Patch / Repair and What To Do If scenarios.

Roof Patch / Repair

54

Provided additional information when obtaining extermination contractor bids.

Extermination

81

Provided additional clarifications for Identifying Property Conditions in the What To Do If scenarios.

Section 5: Identifying Property Conditions

92

Clarified information on roof damages.

Roof Damages

100

Clarified information on vacant lots.

Vacant Lots

106

Updated information on current loan scenario in What To Do If.

Determining Damage and Inspecting Properties Impacted by Disaster

107

 

 

 


 

 

 

 

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