The Servicing Guide is organized into parts that reflect how lenders generally categorize various
aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the
sections below. You may also download the entire Servicing Guide in PDF format.
Does a HomeTracker bid need to be submitted when the servicer completes a BATF for property preservation services?
A HomeTracker bid submission with proper justification is required for any BATF and must be submitted within fifteen (15) calendar days of the completion of work. Refer to Section 2: Technology and Photos within this Property Preservation Guide for bid submission guidelines.