When the property is flooded, appropriate measures must be taken to preserve the property. The servicer must utilize the Emergency Pump Water Allowable to remove any standing water. The servicer must also identify the source of the water intrusion and remedy the source and any resulting damages by using any available allowable(s), when applicable. The servicer must submit a bid to address the source within fifteen (15) calendar days of pumping the water when the source could not be addressed within an allowable. Refer to Section 2: Technology and Photos within this Property Preservation Guide for bid submission guidelines.
For additional information please see: Property Preservation Matrix and Reference Guide, Section 5, Initial Securing and Initial Services.