The Servicing Guide is organized into parts that reflect how lenders generally categorize various
aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the
sections below. You may also download the entire Servicing Guide in PDF format.
What action must be taken if no steps on the property are present and local code/ordinance requires steps during property preservation?
Install using appropriate materials within the allowable. If unable to complete within the allowable, submit a bid with a copy of the local ordinance. Refer to Section 2: Technology and Photos within this Property Preservation Guide for bid submission guidelines