The Servicing Guide is organized into parts that reflect how lenders generally categorize various
aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the
sections below. You may also download the entire Servicing Guide in PDF format.
When should the property preservation step repair allowable be used?
The Step Repair Allowable must be used to repair damaged and/or replace missing steps where steps previously existed. The allowable can be used for repairing/replacing tread, risers, and/or stringers. When local ordinances/association standards differ from Fannie Mae requirements, the servicer must adhere to local ordinance/association standards.